Investigating - Customers may experience intermittent unavailability while using the Audit Trail feature of the Cloud Portal.

Cloud Operations is investigating and will update this post with more information.
Jul 13, 15:12 UTC

About This Site

Welcome to the new Forcepoint Cloud Service status page. The status of Forcepoint Cloud Services delivered from global data centers are continually monitored, any interruptions and planned maintenance will be displayed here.

Web Security Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Dallas (O)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Frankfurt (B)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Istanbul (I)   Operational
Johannesburg (S)   Operational
Miami (Q)   Operational
Mumbai (C)   Operational
Paris (D)   Operational
San Jose (G)   Operational
São Paulo (P)   Operational
Singapore (R)   Operational
Sydney (M)   Operational
Amsterdam (X)   Operational
Tokyo (T)   Operational
Stockholm (U)   Operational
Toronto (YYZA)   Operational
Docklands (LONB)   Operational
New York (NYCA)   Operational
Los Angeles (LAXA)   Operational
Warsaw (WAWA)   Operational
Milan (MILA)   Operational
Email Security Operational
Ashburn (H)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Frankfurt (B)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Mumbai (C)   Operational
Paris (D)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
Security Portal Operational
Global   Operational
Reporting Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Frankfurt (B)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Mumbai (C)   Operational
Paris (D)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
Toronto (YYZA)   Operational
Dallas (O)   Operational
Hybrid Management Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Paris (D)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
VPN Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Mumbai (C)   Operational
San Jose (G)   Operational
São Paulo (P)   Operational
Sydney (M)   Operational
Amsterdam (X)   Operational
Stockholm (U)   Operational
Toronto (YYZA)   Operational
Docklands (LONB)   Operational
New York (NYCA)   Operational
Los Angeles (LAXA)   Operational
Warsaw (WAWA)   Operational
Milan (MILA)   Operational
Dallas (O)   Operational
Frankfurt (B)   Operational
Istanbul (I)   Operational
Miami (Q)   Operational
Paris (D)   Operational
Singapore (R)   Operational
Tokyo (T)   Operational
Mobile VPN Operational
Ashburn (H)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Heathrow (A)   Operational
San Jose (G)   Operational
Singapore (R)   Operational
Sydney (M)   Operational
Advanced Malware Detection Operational
Heathrow (A)   Operational
Amsterdam (X)   Operational
Miami (Q)   Operational
Hosted CPA Operational
Slough (J)   Operational
Hong Kong (K)   Operational
San Jose (G)   Operational
Threatseeker Cloud Operational
Ashburn (H)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
Reputation Service Operational
Ashburn (H)   Operational
Slough (J)   Operational
Sydney (M)   Operational
File Sandboxing (Legacy) Operational
Sydney (M)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - This incident has been resolved and Audit reports are completing successfully. We apologize for any inconvenience.
Jul 13, 09:04 UTC
Update - Cloud Operations is continuing to investigate the issue. The next update will be at 10:30 BST.
Jul 13, 08:28 UTC
Investigating - Customers may experience degraded performance while using the Cloud Portal Audit Trail page. Searches may take longer to load and return no results.

Cloud Operations is investigating and will update this post with more information.
Jul 12, 18:08 UTC
Jul 12, 2018
Resolved - We have mitigated the issue by routing traffic to another ISP in the region. Services has been restored to Sydney (M) and are performing normally.
Jul 12, 11:19 UTC
Identified - An issue has been detected with a transit provider in Sydney (M). Web Security Cloud services have been failed-over to another near-by location to improve experience for end users. Cloud Operations is working on mitigating the issue and will update this post with more information.
Jul 12, 11:14 UTC
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Resolved - The transit provider has notified Forcepoint of a major outage in their network. Forcepoint have moved traffic to another provider in Stockholm (U) and stability has been restored. Services have been restored to Stockholm (U).
Jul 6, 09:35 UTC
Identified - An issue has been detected with a transit provider in Stockholm (U). Web Security Cloud services have been failed-over to another near-by location to improve experience for end users. Cloud Operations is working on mitigating the issue and will update this post with more information.
Jul 6, 08:58 UTC
Jul 5, 2018
Resolved - The incident has been resolved and services are performing normally. We apologize for any inconvenience caused.
Jul 5, 11:37 UTC
Investigating - The Security Portal may be intermittently unavailable. Customers may not be able to generate Reports, or make changes to policies. Other services are unaffected. Cloud Operations is investigating and will update this post with more information.
Jul 5, 11:22 UTC
Jul 4, 2018

No incidents reported.

Jul 3, 2018
Resolved - The issue has been resolved and services are performing normally. We apologise for any inconvenience this may have caused.
Jul 3, 16:28 UTC
Update - Stability and performance have been restored and we will continue to monitor. We are continuing to work on a fix. The next update will be at 15:00 UTC.
Jul 3, 13:30 UTC
Identified - The issue has been identified a mitigation is being implemented. The next update will be at 13:15 UTC.
Jul 3, 12:17 UTC
Investigating - The VPN service in Heathrow (A) is continuing to experience intermittent instability and degraded performance Cloud Web users connecting via Heathrow (A) VPN may encounter interruptions to web browsing as a result. Cloud Operations are investigating and will update with more information as soon as possible. We apologise for any inconvenience this may have caused.
Jul 3, 11:29 UTC
Jul 2, 2018

No incidents reported.