Monitoring - Forcepoint is working on an upgrade program for the SIEM Integration feature in Forcepoint Web Security Cloud and Email Security Cloud. These upgrades are as a result of customer feedback to the BETA program and will improve the accessibility of this feature to better serve our customers.
Aug 23, 21:35 UTC

About This Site

Welcome to the new Forcepoint Cloud Service status page. The status of Forcepoint Cloud Services delivered from global data centers are continually monitored, any interruptions and planned maintenance will be displayed here.

Web Security Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Dallas (O)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Frankfurt (B)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Istanbul (I)   Operational
Johannesburg (S)   Operational
Miami (Q)   Operational
Mumbai (C)   Operational
Paris (D)   Operational
San Jose (G)   Operational
São Paulo (P)   Operational
Singapore (R)   Operational
Sydney (M)   Operational
Amsterdam (X)   Operational
Tokyo (T)   Operational
Stockholm (U)   Operational
Toronto (YYZA)   Operational
Docklands (LONB)   Operational
New York (NYCA)   Operational
Los Angeles (LAXA)   Operational
Warsaw (WAWA)   Operational
Milan (MILA)   Operational
Dubai (DXBA)   Operational
Email Security Operational
Ashburn (H)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Frankfurt (B)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Mumbai (C)   Operational
Paris (D)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
Security Portal Operational
Global   Operational
Reporting Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Frankfurt (B)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Mumbai (C)   Operational
Paris (D)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
Toronto (YYZA)   Operational
Dallas (O)   Operational
Dubai (DXBA)   Operational
Hybrid Management Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Paris (D)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
VPN Operational
Ashburn (H)   Operational
Chicago (N)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Geneva (F)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Johannesburg (S)   Operational
Mumbai (C)   Operational
San Jose (G)   Operational
São Paulo (P)   Operational
Sydney (M)   Operational
Amsterdam (X)   Operational
Stockholm (U)   Operational
Toronto (YYZA)   Operational
Docklands (LONB)   Operational
New York (NYCA)   Operational
Los Angeles (LAXA)   Operational
Warsaw (WAWA)   Operational
Milan (MILA)   Operational
Dallas (O)   Operational
Frankfurt (B)   Operational
Istanbul (I)   Operational
Miami (Q)   Operational
Paris (D)   Operational
Singapore (R)   Operational
Tokyo (T)   Operational
Dubai (DXBA)   Operational
Mobile VPN Operational
Ashburn (H)   Operational
Düsseldorf (E)   Operational
Slough (J)   Operational
Heathrow (A)   Operational
San Jose (G)   Operational
Singapore (R)   Operational
Sydney (M)   Operational
Advanced Malware Detection Operational
Heathrow (A)   Operational
Amsterdam (X)   Operational
Miami (Q)   Operational
Hosted CPA Operational
Slough (J)   Operational
Hong Kong (K)   Operational
San Jose (G)   Operational
Threatseeker Cloud Operational
Ashburn (H)   Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
San Jose (G)   Operational
Sydney (M)   Operational
Reputation Service Operational
Ashburn (H)   Operational
Slough (J)   Operational
Sydney (M)   Operational
File Sandboxing (Legacy) Operational
Sydney (M)   Operational
GRE Operational
Heathrow (A)   Operational
Hong Kong (K)   Operational
Frankfurt (B)   Operational
Paris (D)   Operational
Dusseldorf (E)   Operational
Geneva (F)   Operational
San Jose (G)   Operational
Ashburn (H)   Operational
Istanbul (I)   Operational
Slough (J)   Operational
Los Angeles (LAXA)   Operational
Miami (Q)   Operational
Singapore (R)   Operational
Sydney (M)   Operational
Amsterdam (X)   Operational
Tokyo (T)   Operational
Stockholm (U)   Operational
Toronto (YYZA)   Operational
Docklands (LONB)   Operational
New York (NYCA)   Operational
Warsaw (WAWA)   Operational
Milan (MILA)   Operational
Chicago (N)   Operational
Dallas (O)   Operational
Johannesburg (S)   Operational
SIEM Integration (BETA)   Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Ashburn (H) Network Maintenance Feb 19, 09:00-13:00 UTC
As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Email Security Cloud customers should not experience any downtime, however, there may be a small delay in email delivery. Maintenance will be performed during off-peak hours for this location.
Posted on Feb 12, 13:19 UTC
San Jose (G) Network Maintenance Feb 20, 09:00-13:00 UTC
As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Email Security Cloud customers should not experience any downtime, however, there may be a small delay in email delivery. Maintenance will be performed during off-peak hours for this location.
Posted on Feb 12, 13:21 UTC
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - SORBS has now removed the listing and users sending via 85.115.56.190 will no longer received delays in sending email to users of this listing service.
Feb 14, 15:59 UTC
Identified - SORBS has blacklisted Email Security service in this region for users sending via 85.115.56.190. End users may experience delays in sending email to users of this listing service.

Cloud Operations is investigating and working with SORBS to remove this listing. We will update this post with more information.
Feb 12, 15:53 UTC
Feb 13, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019
Completed - The scheduled maintenance has been completed.
Feb 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 18:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance to the Forcepoint Istanbul (I) Cluster. During the maintenance window, Web Security Cloud traffic will be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Maintenance will be performed during off-peak hours for this location.
Jan 28, 18:50 UTC
Completed - The scheduled maintenance has been completed.
Feb 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Brazil (P) Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Email Security Cloud customers should not experience any downtime, however, there may be a small delay in email delivery. Maintenance will be performed during off-peak hours for this location.
Jan 30, 10:23 UTC
Feb 6, 2019
Completed - The scheduled maintenance has been completed.
Feb 6, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:01 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance to the Forcepoint Stockholm (U) Cluster. During the maintenance window, Web Security Cloud traffic will be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Maintenance will be performed during off-peak hours for this location.
Jan 28, 18:35 UTC
Completed - The scheduled maintenance has been completed.
Feb 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 11:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Hong Kong (K) Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Email Security Cloud customers should not experience any downtime, however, there may be a small delay in email delivery. Maintenance will be performed during off-peak hours for this location.
Jan 30, 10:14 UTC
Feb 5, 2019
Completed - The scheduled maintenance has been completed.
Feb 5, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 19:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance to the Forcepoint Slough (J) Cluster. During the maintenance window, Web Security Cloud traffic will be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Email Security Cloud customers should not experience any downtime, as email will be processed by other clusters configured in the customer's DNS MX records. Maintenance will be performed during off-peak hours for this location.
Jan 28, 17:57 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 13:30 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Mumbai (C) Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Email Security Cloud customers should not experience any downtime, however, there may be a small delay in email delivery. Maintenance will be performed during off-peak hours for this location.
Jan 30, 10:11 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 09:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Maintenance will be performed during off-peak hours for this location.
Jan 28, 09:26 UTC
Feb 4, 2019
Completed - The scheduled maintenance has been completed.
Feb 4, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 09:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing network maintenance at this Forcepoint Cluster. During the maintenance window, Web Security Cloud traffic may be moved to another nearby Cluster. Web Security Cloud customers who use Forcepoint's GeoDNS service should not experience any downtime. Web Security Cloud customers who connect via VPN (IPsec) and have secondary tunnels configured to other clusters should not experience any downtime. Maintenance will be performed during off-peak hours for this location.
Jan 28, 09:23 UTC
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.