Monitoring - Forcepoint is working on an upgrade program for the SIEM Integration feature in Forcepoint Web Security Cloud and Email Security Cloud. These upgrades are as a result of customer feedback to the BETA program and will improve the accessibility of this feature to better serve our customers.
Aug 23, 21:35 UTC

About This Site

Welcome to the new Forcepoint Cloud Service status page. The status of Forcepoint Cloud Services delivered from global data centers are continually monitored, any interruptions and planned maintenance will be displayed here.

IPsec (VPN) Connectivity Operational
Ashburn (H) Operational
Chicago (N) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Geneva (F) Operational
Heathrow (A) Operational
Hong Kong (K) Operational
Johannesburg (S) Operational
Mumbai (C) Operational
San Jose (G) Operational
São Paulo (P) Operational
Sydney (M) Operational
Amsterdam (X) Operational
Stockholm (U) Operational
Toronto (YYZA) Operational
Docklands (LONB) Operational
New York (NYCA) Operational
Los Angeles (LAXA) Operational
Warsaw (WAWA) Operational
Milan (MILA) Operational
Dallas (O) Operational
Frankfurt (B) Operational
Istanbul (I) Operational
Miami (Q) Operational
Paris (D) Operational
Singapore (R) Operational
Tokyo (T) Operational
Dubai (DXBA) Operational
IPsec Advanced Connectivity Operational
Heathrow (A) Operational
Frankfurt (B) Operational
Ashburn (H) Operational
Chicago (N) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Geneva (F) Operational
Hong Kong (K) Operational
Istanbul (I) Operational
Johannesburg (S) Operational
Miami (Q) Operational
Mumbai (C) Operational
Paris (D) Operational
San Jose (G) Operational
São Paulo (P) Operational
Singapore (R) Operational
Sydney (M) Operational
Amsterdam (X) Operational
Tokyo (T) Operational
Stockholm (U) Operational
Toronto (YYZA) Operational
Docklands (LONB) Operational
New York (NYCA) Operational
Los Angeles (LAXA) Operational
Warsaw (WAWA) Operational
Milan (MILA) Operational
Dubai (DXBA) Operational
Sydney (M) Operational
GRE Connectivity Operational
Heathrow (A) Operational
Hong Kong (K) Operational
Frankfurt (B) Operational
Paris (D) Operational
Dusseldorf (E) Operational
Geneva (F) Operational
San Jose (G) Operational
Ashburn (H) Operational
Istanbul (I) Operational
Slough (J) Operational
Los Angeles (LAXA) Operational
Miami (Q) Operational
Singapore (R) Operational
Sydney (M) Operational
Amsterdam (X) Operational
Tokyo (T) Operational
Stockholm (U) Operational
Toronto (YYZA) Operational
Docklands (LONB) Operational
New York (NYCA) Operational
Warsaw (WAWA) Operational
Milan (MILA) Operational
Chicago (N) Operational
Dallas (O) Operational
Johannesburg (S) Operational
Web Security Cloud Operational
Ashburn (H) Operational
Chicago (N) Operational
Dallas (O) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Frankfurt (B) Operational
Geneva (F) Operational
Heathrow (A) Operational
Hong Kong (K) Operational
Istanbul (I) Operational
Johannesburg (S) Operational
Miami (Q) Operational
Mumbai (C) Operational
Paris (D) Operational
San Jose (G) Operational
São Paulo (P) Operational
Singapore (R) Operational
Sydney (M) Operational
Amsterdam (X) Operational
Tokyo (T) Operational
Stockholm (U) Operational
Toronto (YYZA) Operational
Docklands (LONB) Operational
New York (NYCA) Operational
Los Angeles (LAXA) Operational
Warsaw (WAWA) Operational
Milan (MILA) Operational
Dubai (DXBA) Operational
Email Security Cloud Operational
Ashburn (H) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Frankfurt (B) Operational
Geneva (F) Operational
Heathrow (A) Operational
Hong Kong (K) Operational
Johannesburg (S) Operational
Mumbai (C) Operational
Paris (D) Operational
San Jose (G) Operational
Sydney (M) Operational
Cloud Security Portal Operational
Global Operational
Cloud Reporting Operational
Ashburn (H) Operational
Chicago (N) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Frankfurt (B) Operational
Geneva (F) Operational
Heathrow (A) Operational
Hong Kong (K) Operational
Johannesburg (S) Operational
Mumbai (C) Operational
Paris (D) Operational
San Jose (G) Operational
Sydney (M) Operational
Toronto (YYZA) Operational
Dallas (O) Operational
Singapore (R) Operational
Hybrid Management Operational
Ashburn (H) Operational
Chicago (N) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Heathrow (A) Operational
Hong Kong (K) Operational
Johannesburg (S) Operational
Paris (D) Operational
San Jose (G) Operational
Sydney (M) Operational
Mobile VPN Operational
Ashburn (H) Operational
Düsseldorf (E) Operational
Slough (J) Operational
Heathrow (A) Operational
San Jose (G) Operational
Singapore (R) Operational
Sydney (M) Operational
Advanced Malware Detection Operational
Heathrow (A) Operational
Amsterdam (X) Operational
Miami (Q) Operational
Hosted CPA Operational
Slough (J) Operational
Hong Kong (K) Operational
San Jose (G) Operational
Threatseeker Cloud Operational
Ashburn (H) Operational
Heathrow (A) Operational
Hong Kong (K) Operational
San Jose (G) Operational
Sydney (M) Operational
Reputation Service Operational
Ashburn (H) Operational
Slough (J) Operational
Sydney (M) Operational
SIEM Integration (BETA) Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing maintenance on our Email Reporting infrastructure in Heathrow (A). During this time Email Security Cloud customers using Heathrow (A) may notice incomplete Message Centre searches in the Forcepoint Security Portal and may be unable to release quarantined email as a result. All data will be made available once the maintenance is complete and no data will be lost.
Posted on Aug 19, 08:45 UTC
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019
Completed - The scheduled maintenance has been completed.
Aug 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:00 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing GRE and IPSec Advanced Connectivity service maintenance at this location. During the maintenance window, GRE and IPSec Advanced maybe experience an momentary interruption. Web Security Cloud customers who connect via GRE and IPSec Advanced have secondary tunnels configured to other clusters should not experience any downtime.
Aug 14, 13:23 UTC
Aug 20, 2019

No incidents reported.

Aug 19, 2019
Resolved - The incident has been resolved, services are performing normally. We apologize for any inconvenience caused.
Aug 19, 13:12 UTC
Update - We are continuing to investigate this issue.
Aug 19, 13:12 UTC
Investigating - End users may experience delays in sending and receiving email.

Cloud Operations is investigating and will update this post with more information.
Aug 19, 10:47 UTC
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Completed - The scheduled maintenance has been completed.
Aug 15, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 17:30 UTC
Scheduled - As part of Forcepoint's commitment to providing customers with highly available and reliable cloud services, we will be performing maintenance on our Email Reporting infrastructure in Paris (D). During this time Email Security Cloud customers using Paris (D) may notice incomplete Message Centre searches in the Forcepoint Security Portal and may be unable to release quarantined email as a result. All data will be made available once the maintenance is complete and no data will be lost.
Jul 26, 10:18 UTC
Resolved - The incident has been resolved, services are performing normally. We apologize for any inconvenience caused.
Aug 15, 08:14 UTC
Monitoring - A small number of customers may have experienced intermittent email delivery delays between 03:10 UTC and 07:10 UTC. The issue has been identified and a mitigation put in place and we are continue to monitor closely. We apologise for any inconvenience caused.
Aug 15, 07:18 UTC
Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.